The Social Relief of Distress (SRD) grant keeps helping jobless South Africans get by in 2025. Because the payment just jumped up from R350 to R370, a lot of people whose applications were turned down want to fight the decision. Here’s a simple guide to help you through the appeal steps this year.
How to Send in Your SRD Grant Appeal in 2025
If SASSA said no to your SRD grant, you can still appeal. Just do the following:
- Go to the SASSA SRD site at http://srd.sassa.gov.za/.
- Click on the “Appeal” link.
- Fill in your ID number and cellphone number; use the same ones you put on the first form.
- SASSA will text you a PIN code to check that it’s really you.
- Type in the PIN and move to the next page.
- Pick the month you want to challenge.
- Send in your appeal and monitor your phone for SASSA’s reply.
Knowing the Appeal Status Messages
When you check if your appeal was accepted, you can see different messages. Here’s what they really mean:
- Referred: Your case isn’t turned down yet. It goes to a checker to see if the info is correct.
- Pending: Your appeal is in line and hasn’t been looked at yet.
- Approved: SASSA agrees with you, and they will get your payment set up.
- Declined: The decision stays the same. Look closely; they will explain why they said no.
Recent Legal Developments Affecting SRD Appeals
The High Court in Pretoria has allowed the Department of Social Development, SASSA, and National Treasury to appeal a January order about the SRD grant rules. The first court found several rules to be unconstitutional and said the grant amount and income limit must rise.
Judge Leonard Twala commented that the matter “deserves the attention of the Supreme Court of Appeal” because of its difficulty and because the decision affects the well-being of the poorest people in the country. The appeal could change the way the courts handle SRD case appeals in 2025.
Common Reasons for Appeal Rejections
Personal information is incorrect.
Income is over the permitted threshold.
There is other financial support noted.
Some documents are missing or poor.
There are problems with bank account checks.
If you need help with your SRD appeal, call SASSA at 0800 60 10 11, or you can check the status of your application using WhatsApp at 082 046 8553.